Privacy policy
Privacy Policy
At fujiiryoki-massagechairs.com, operated by MedicaRelax SAS, we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly.
This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase our products.
1. Data Controller: The entity responsible for processing your personal data is MedicaRelax SAS
Registered Address: 293 Bd Saint-Denis, 92400 Courbevoie, France
Telephone: +33 683886519
Email: bureau@medicarelax.com
2. Information we collect:
We collect information that you provide directly to us, including:
Contact information: Name, email address, telephone number, and shipping/billing address.
Transaction Details: Information about the products you purchase and payment confirmation (we do not store full credit card details on our servers).
- for more information regarding card payments, please read our Credit Card payment processor terms of pay and commissions: https://www.mollie.com/pricing
Technical data includes IP address, browser type, and usage data collected through cookies to improve your experience on our site.
3. How we use your data:
We process your personal data for these purposes:
Order fulfillment: To process your payment, arrange delivery, and provide installation services for your massage chair.
Customer Support: To respond to your inquiries and provide technical assistance. Marketing (with consent):
To send you updates about new products or special offers, which you can opt out of at any time.
Data is stored online in a CRM, please accecs this link to view CRM data policy: https://help.zoho.com/portal/en/kb/crm/data-administration/overview/articles/get-started-manage-data
4. Logistics and third parties
To provide our services, we may share your data with trusted third parties:
- Delivery Partners: Our internal or external logistics teams require your address and phone number to coordinate the delivery of heavy equipment (70kg–140kg).
Payment Processors: Secure gateways that handle your financial transactions.
5. Data retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements (typically 5–10 years for sales records under French law).
6. Your rights (GDPR)
As a resident of the European Union, you have the following rights regarding your data: Access: The right to request a copy of the data we hold about you.
Correction: The right to ask us to correct inaccurate information.
Erasure: The right to request that we delete your data (under certain conditions).
Objection: The right to object to our processing of your data for marketing purposes.
To exercise any of these rights, please contact us at bureau@medicarelax.com.
7. Security:
We implement robust technical and organizational security measures to protect your data against unauthorized access, loss, or alteration.
As a company dealing with premium technology, we take your digital security as seriously as your physical comfort.
8. Cookies Our website uses cookies to personalize content and analyze traffic. You can manage your cookie preferences through your browser settings.
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
10. Contact Us If you have any questions or concerns regarding this policy or our data practices, please contact: MedicaRelax SAS, Office Address: 293 Bd Saint-Denis, 92400 Courbevoie, France, Email: bureau@medicarelax.com.
Cookie Policy
This Cookie Policy explains how MedicaRelax SAS ("we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at fujiiryoki-massagechairs.com.
It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What are cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. Website owners widely use cookies to make their websites work, work more efficiently, or provide reporting information.
2. Why do we use cookies? We use first-party and third-party cookies for several reasons: Essential Cookies: These are strictly necessary to provide you with services available through our Website (such as accessing secure areas or using the shopping cart).
Performance and functionality cookies: These cookies enhance the performance and functionality of our Website but are non-essential to its use.
Analytics and customization cookies: These collect information, either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are.
Advertising cookies: These cookies make advertising messages more relevant to you and your interests.
3. Types of Cookies we use:
Cookie Category:
Strictly Necessary - > Required for technical reasons (e.g., login sessions, cart persistence).
Analytics-> Helps us track visitor behavior (e.g., Google Analytics) so we can improve the site.
Functional-> Remembers your preferences, such as language or region.
Marketing-> Used to track visitors across websites to display relevant ads.
4. How can I control cookies?
You have the right to decide whether to accept or reject cookies.
Cookie Consent Tool: When you first visit our site, a "Cookie Banner" will appear allowing you to accept all, reject all, or customize your preferences.
Browser Controls: You can set or amend your web browser controls to accept or refuse cookies.
If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted.
Read more about how Google process information: https://business.safety.google/privacy/
5. Third-Party Cookies In some special cases, we also use cookies provided by trusted third parties.
This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience.
6. Updates to this Cookie Policy.
We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons.
Contact us If you have any questions about our use of cookies or other technologies, please email us or write to us at: MedicaRelax SAS, Office Address: 293 Bd Saint-Denis, 92400 Courbevoie, France. Tel: +33 683886519 Email: bureau@medicarelax.com.
